Return and Refund Policy
Due to the nature of our products being digitally downloadable, we regret to inform you that we do not offer refunds once the purchase is made. Please make sure to carefully review your order before completing the purchase.
Non-Receipt of Product
In the rare event that you do not receive the digital product you purchased, we are here to assist you promptly.
Contacting Us
To report non-receipt and initiate the resolution process, please contact us via:
Email: contact@onlyat99.com
Contact Form: Contact Form
When reaching out, kindly provide the following information:
- Your Order Number
- Email Address Used for Purchase
- Description of the Issue
Our support team will investigate the matter and respond to your inquiry within 2 business day.
Resolution Process
Upon verification of the non-receipt claim, we will take appropriate action to ensure you receive the purchased digital product. This may include reissuing the download link or providing alternative means to access the product.
Exceptions
While we strive to resolve issues promptly, Onlyat99.com reserves the right to make exceptions or amend this policy at our discretion.
We appreciate your understanding and cooperation. If you have any further questions or concerns, please do not hesitate to contact us.
Thank you for choosing Onlyat99.com!